1. Scope Definition
All projects must have a clearly defined scope.
Any request outside agreed scope may be considered additional work and billed separately.
2. Revisions
Unless otherwise agreed:
- Design projects include limited revision rounds.
- Excessive revisions may incur additional charges.
- Major structural changes after approval are billable.
3. Timelines
Project timelines depend on:
- Client responsiveness
- Asset delivery
- Payment milestones
Unresponsive periods exceeding 14 days may pause the project.
4. Access & Credentials
Clients must provide secure access to:
- Shopify admin
- Required integrations
We are not responsible for issues arising from incomplete access.
5. Performance & Results
While we follow best practices:
- We do not guarantee specific revenue results.
- Market performance depends on multiple external factors.
6. Communication Conduct
We maintain a professional environment.
Harassment, abuse, or unethical behavior may result in immediate project termination.